Fincy Wine Terms & Conditions — Please read before using the platform

1. General Terms & Conditions

Terms & Conditions fincy wine This sets out the legal basis for use of the website and mobile application. By opening an account at fincy wine, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

If you disagree with any part of these Terms & Conditions, please do not use fincy wine's services. fincy wine reserves the right to update these terms at any time, and notice of changes will be provided via your registered email or on the platform.

2. Account Registration & Eligibility

All of the following conditions must be met to register at fincy wine. If any condition is violated, fincy wine reserves the right to close the account and withhold any funds on deposit.

• You must be at least 18 years old at the time of registration.
• All information provided must be truthful, accurate, and up to date.
• Each person may open only one fincy wine account.
• Two members of the same household may hold separate accounts; however, verification will be required if they share the same device or payment method.
• Keeping your account password confidential is your own responsibility.

Identity Verification (KYC)

Fincy wine may request KYC documents at any time — typically before large withdrawals or when suspicious activity is detected. Required documents: a scanned copy of your National ID or passport, and proof of address.

3. Deposit & Payment Policy

When depositing at fincy wine, please note that only payment methods registered in your own name are accepted. Whether you use mobile banking, bank transfer, or an approved e-wallet, it must belong to you.

• The minimum deposit is generally BDT 100 (may vary depending on the payment method).
• Fincy wine generally does not charge deposit fees, though your payment provider may apply their own charges.
• Third-party deposits are strictly prohibited.
• Deposited funds are generally credited to your account instantly.

4. Withdrawal Policy

To withdraw funds from fincy wine, the following conditions must be met. We want your withdrawal processed as quickly as possible, so please make sure you follow these requirements.

• The minimum withdrawal amount is BDT 500.
• Withdrawals may be held if KYC verification is not completed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Processing is typically completed within 15 minutes to 24 hours.
• Bank transfers may take up to 3 business days to process.
• Wagering requirements must be met before any bonus funds can be withdrawn.

5. Bonus & Promotion Terms

Fincy wine's bonuses and promotions are subject to specific terms. Full details for each offer can be found on the relevant promotions page.

Welcome Bonus

The welcome bonus for new members is available once only. A minimum qualifying deposit is required, and the wagering requirement must be met to receive the bonus.

General Bonus Terms

• Each bonus is applicable once per account only.
• Bonus balance cannot be withdrawn directly.
• Until the wagering requirement is met, bet stakes will be deducted from the bonus balance.
• Fincy wine reserves the right to void bonuses in cases of abuse.
• Bonuses are generally valid for 30 days unless otherwise stated.

6. Gaming & Betting Terms

The following rules apply to the use of fincy wine's games and betting services, and apply equally to all members.

• All game outcomes are determined by an RNG (Random Number Generator) and are independently audited to international standards.
• If a game result is voided due to a technical error, fincy wine will refund the wagered amount.
• If a match is cancelled in Sports Betting, the stake for the relevant bet will be refunded.
• For winnings above a certain threshold, fincy wine will process payment after verification is completed.
• If an abnormal win results from exploiting a software error in any game, fincy wine may void the winnings.

7. Prohibited Activities

The following activities are strictly prohibited on fincy wine. Any breach will result in immediate account closure and, where necessary, legal action.

• Creating multiple accounts or operating another person's account.
• Using bonus abuse or bonus hunting strategies.
• Using fincy wine for money laundering purposes.
• Attempting to hack into the software or systems.
• Using automated software or bots to play games.
• Colluding with other members to gain an unfair advantage over the system.
• Attempting to complete KYC using a false identity or fake documents.

8. Responsible Gaming

Fincy wine believes gaming is for entertainment, not addiction. We encourage all members to play responsibly and provide every tool needed to help them do so.

• Set daily, weekly, and monthly deposit limits.
• Self-exclusion — temporarily close your own account for a set period.
• Cooling-off period — take a break ranging from 24 hours up to 6 months.
• Reality check — set limits on your gaming session time.

If you feel you have a problem with gaming, please contact the fincy wine support team or visit the Responsible Gaming Page Visit us.

9. Privacy & Data Protection

Fincy wine takes the protection of your personal data seriously. We never sell your information to third parties. For full details on how we collect and use your data, please refer to our Privacy Policy Available on the page.

• Your data is used solely to improve fincy wine's services.
• Your information may be disclosed to authorities if required by law.
• Your data is stored with 256-bit SSL encryption.
• If you request account deletion, your data will be removed within the limits permitted by law.

10. Terms Update Policy

Fincy wine reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, registered users will be notified by email at least 7 days in advance.

Continued use of the service after any changes takes effect will be considered acceptance of the updated terms. If you do not agree to the new terms, please contact the fincy wine support team to request account closure.